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Humane technology is decided at the interface: digital humanism, Industry 5.0 and the case for design research

Two influential ideas illuminate today’s debate about human-centric technology, each from a different direction: Vienna-based digital humanism and the European Union’s Industry 5.0. One speaks the language of values and critique, the other the language of industrial policy, and they do not necessarily meet. Neither pays much attention to the place where most of us actually meet technology: the interface in front of us when we are trying to get something done. I argue that this is exactly where human-centricity is won or lost, and that design research is unusually well placed to bring the two ideas down to that level.